Privacy Policy

Last Updated: September 25, 2025

This privacy policy (“Privacy Policy”) describes the types of personal data that Rigor AI Inc. (“Rigor,” “we,” “our,” and/or “us”) collects, uses, and discloses from individuals (“you” or “your”) that visit our website (collectively, the “Site”).

As used in this Privacy Policy, “personal data” means any information relating to an identified or identifiable individual and includes any information that constitutes "personally identifiable information," “personal data,” or "personal information" under applicable privacy or data protection laws or regulations.

You acknowledge the collection, use, disclosure, procedures, and other processing described in this Privacy Policy.

Personal Data We Collect

We may collect a variety of personal data from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal data, as well as the consequences of failing to do so. If you do not provide your personal data when requested, you may not be able to use the full extent of the Site if that personal data is necessary to provide you with the Site or if we are legally required to collect it.

Personal Data You Provide to Us

Contact Information. We may collect your personal data when you inquire about us, the Site, or when you otherwise interact with us. This data may include your name, email address, and any other data you choose to provide to us.

Communications. If you contact us directly, we may receive personal data about you, such as your name, email address, the contents of a message or attachments that you may send to us. When you sign up for news and updates, we will collect your email address and other personal data. When you communicate with us online, our third-party vendors may receive and store these communications on our behalf. [When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your Location Information (described below), and your Device Information (described below), to learn how to deliver a better user experience and improve the Site.]

Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience.

Payment Information. If you make a payment to us, your payment-related information, such as credit card or other financial information, may be collected by our third-party payment processor on our behalf.

Personal Data We Collect When You Use Our Site

Location Information. We may collect and infer your general location information, including, for example, by collecting and using your internet protocol (IP) address.

Device Information. We may receive information about your device and software, including IP address, device type, device identifiers, web browser type and version, and operating system version.

Usage Information. We automatically receive information about your interactions with the Site, like the pages or other content you view and the dates and times of your visits.

How We Use the Personal Data We Collect

We use the personal data we collect:

  • To provide, maintain, improve, debug, administer, and enhance the Site;
  • To understand your preferences and analyze how you use the Site and develop new products, features, and functionality;
  • To understand your preferences and analyze how you use the Site and develop new products, features, and functionality;
  • For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
  • To generate anonymized or aggregated data that we may use for lawful purposes;
  • To facilitate transactions and payments;
  • To find and prevent fraud and abuse, resolve disputes, or respond to trust and safety issues that may arise;
  • For compliance purposes, including enforcing our contracts or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
  • For compliance purposes, including enforcing our contracts or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
Legal Bases for Processing European Personal Data

If you are located in the European Economic Area (“ EEA”) or the United Kingdom (“UK”), we only process your personal data when we have a valid “legal basis,” including as set forth below.

  • Consent. We may process your personal data where you have consented to certain processing of your personal data. For example, we may process your personal data to send you marketing communications or to use Cookies where you have consented to such use.
  • Contractual Necessity. We may process your personal data where required to provide you with the Site. For example, we may need to process your personal data to respond to your inquiries or requests.
  • Compliance with a Legal Obligation. We may process your personal data where we have a legal obligation to do so. For example, we may process your personal data to comply with tax, labor and accounting obligations.
  • Legitimate Interests. We may process your personal data where we or a third party have a legitimate interest in processing your personal data. Specifically, we have a legitimate interest in using your personal data for internal analytics purposes, to understand how our members, customers and potential customers use our website, and otherwise to improve the safety, security, and performance of the Site. We only rely on our or a third party’s legitimate interests to process your personal data when these interests are not overridden by your rights and interests.
How We Disclose the Personal Data We Collect

Partners and Affiliates. We may disclose personal data we receive to our current or future affiliates for any of the purposes described in this Privacy Policy.

Vendors and Site Providers. We may disclose personal data we receive to vendors and service providers retained in connection with the Site.

Partners. We use analytics Sites such as Google Analytics to collect and process certain analytics data. These Sites may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.

As Required By Law and Similar Disclosures. We may access, preserve, and disclose your personal data if we believe doing so is required or appropriate to:

  • Comply with law enforcement requests and legal process, such as a court order or subpoena;
  • Respond to your requests;
  • Protect your, our, or others’ rights, property, or safety;
  • Protect against legal liability; or
  • Investigate fraud or other unlawful activity.

For the avoidance of doubt, the disclosure of your personal data may occur if you post any objectionable content on or through with the Site.

Merger, Sale, or Other Asset Transfers. We may transfer your personal data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

Consent. We may also disclose your personal data with your permission.

Your Choices

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Do Not Track.There is no accepted standard on how to respond to “Do Not Track” signals, and we do not respond to such signals.

Your European Privacy Rights. If you are located in the EEA or the UK, you have additional rights described below.

  • You may request access to the personal data we maintain about you, or update or correct inaccuracies in your personal data, restrict or object to the processing of your personal data, have your personal data anonymized or deleted, as appropriate, request not to be subject to a decision based solely on automated processing including profiling, or exercise your right to data portability to easily transfer your personal data to another company. In addition, you have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
  • You may withdraw any consent you previously provided to us regarding the processing of your personal data at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdrew your consent

You may exercise these rights by contacting us using the contact details at the end of this Privacy Policy. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain personal data for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

If you choose not to provide us with personal data we collect, some features of the Site may not work as intended.

Third Parties

The Site may contain links to other websites, products, or websites that we do not own or operate or permit you to integrate with third-party websites. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party websites or any data you disclose to these third parties. We encourage you to read their privacy policies before providing any data to them.

Retention

We retain personal data about you for as long as reasonably necessary to operate the Site, or otherwise in support of our business or commercial purposes. When you request that we do so, we take measures to delete your personal data or keep it in a form that does not permit identifying you when this personal data is no longer reasonably necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When we process personal data for our own purposes, we determine the retention period taking into account various criteria, such as the type of products and services provided to you, the nature and length of our relationship with you, possible re-enrollment with products and services, the impact on the products and services we provide to you if we delete some personal data from or about you, and mandatory retention periods provided by law and applicable statute of limitations.

Security

We make reasonable efforts to protect your data by using security measures designed to safeguard the personal data we maintain. However, because no electronic transmission or storage of data can be entirely secure, we can make no guarantees as to the security or privacy of your data.

Children’s Privacy

We do not knowingly collect, maintain, or use personal data from children under 18 years of age, and no part of the Site is directed to children. If you learn that a child has provided us with personal data in violation of this Privacy Policy, then you may alert us at privacy@rigor.ai.

International Visitors

The Site is hosted in the United States (“U.S.”). If you choose to access the Site from the EEA, the UK or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data outside of those regions to the U.S. for storage and processing.

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted.

Contact Information

Rigor is the data controller and responsible for processing your personal data. If you have any questions, comments, or concerns about our processing activities, or if you want to contact our data protection officer, please email us at privacy@rigor.ai or write to us at 5201 Great America Parkway, Suite 422, Santa Clara, CA 95054.